It was my first time visiting. The staff were friendly and the rules were straight forward and super reasonable. Kiki is very friendly and personable. She definitely knows some English too, not that much but enough to communicate some stuff. She’s very sweet and personable. I don’t know what to say, it was really awesome. Lots of little personal touches and whatnot. Needless to say she’s super cute. Once the time was up I was rushing to go on time more than her. She insisted i put my sweater on because it’s cold outside. There are some low doorframes in this building so watch your head.